02-27-2009 You saved my bacon. Mel Ussing, CPA

10-23-2008 David, In regards to our back-up rebuild your help was invaluable to our organization.  I appreciate the amount of time you spent on the phone with me and your patience in walking me through the process of setting a manual back-up.  Your courtesy call after the rebuild of our back-up was what saved us.  You gave me the opportunity to ask some questions regarding how the back-up works, even though that wasn’t the reason for the call.  It was because of this that we realized that the automatic back-up had not been reset, and had not run for two days.  Losing two days worth of data would have been extremely detrimental to our company.  We would never have been able to reconstruct everything exactly the way it was.  I’m sure we would have lost clients, if we weren’t able to take care of them in our usual efficient and effective manner, due to the loss of this data. Thank you for everything. Janet Monastra Client Services Manager Home Instead Senior Care (Franchise #311)

2-25-2009 Great. Thank you for your help. Excellent customer service. Robert Kittleberger BotkinRose PLC

11-05-2008 I'm very happy with the service; it's been very good. You guys do a good job. Jim Samuelson Home Instead Senior Care (Franchise #612)

10-16-2008 I can speak for the staffers that we appreciate you! Sincerely, Jaye Parks Staff Member Home Instead Senior Care (Franchise #289)

10-15-2008 To whom it may concern: We have been with The Info Tech Group for over a year now.  We use the remote backup services for our two locations.  We have been very satisfied with the service and customer support that Dave provides.  The set up and maintenance process is very easy to use and understand.  Any time we have a question or issue Dave has always been very helpful and proactive in resolving any issues.  I highly recommend Dave and his company.  The real difference with Dave is his dedication to his clients and their needs. Bob Koch Owner Home Instead Senior Care (Franchises #370 and #471)

05-06-2009 David, I wanted to thank you again for your help yesterday--you are very patient!!! Thanks again. Shirley Suter’s Handcrafted Furniture

05-30-2008 I love the new interface. Ross Capobianco Home Instead Senior Care (Franchise #260)

10-19-2008 Our firm has been using the Servare Online Backup service for several years and have had nothing but success with the service.  We measure that with the amount of time we have to spend dealing with configuration, settings, problems, etc and that has been practically zero. Once the software application was loaded onto our servers and configured (10 mins max) we have never had to do any more or worry about it.  We get confirmation emails daily with backup confirmations, settings changes, backup space being used, etc and the service has been exceptionally reliable. We are a healthcare practice management firm, serving 50+ clients and our data needs to be secure and backed up daily in accordance with HIPAA requirements, and Servare has been able to provide that level of security.  We use a plethora of online services including FTP, Meeting, Chat Support and Backup and Servare has been without a doubt the most dependable and maintained the best customer service. When we recently migrated several of our servers to a Virtual Environment, we had issues with the online backup, due to Virtual Machine settings on our end.  David Pettit responded to our concerns immediately and continued to communicate by phone and email throughout the process, to ensure our issue was resolved.  David went above and beyond what I would expect from an online service firm and provided additional resources for our firm to ensure our data was always backed up, during this issue, at their expense and eventually resolved the issue for us due to his perseverance and commitment to our satisfaction.  David even tried to credit us for services we paid for in addition to our regular service that we implemented to resolve the issue. I cannot speak highly enough of David’s services, customer service, support and quality.  The service provides a secure and reliable online backup solution with exceptional support and flexibility and as a firm that lives and dies with its data, we put our complete trust in Servare and David and will continue to do so in the future. Please feel free to contact me at any time if you have any questions or require any further detail Thank you, Eli Lehrmann Operations Manager Revel Medical (ProdigyMD)

11-18-2008 You have a great service and have on several occasions helped me on the phone; solving the issue at hand. I wish only the best for you. Best Regards, Robert Barkle

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